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AcasăInteligența artificială și învățarea automatăNeed Support? This Emotional AI Health Assistant Can Provide It in Real...

Need Support? This Emotional AI Health Assistant Can Provide It in Real Time

If it wasn’t already apparent, we need support now more than ever. I felt this way when navigating big life changes, when seemingly dangerous things occurred in my life, and I realized I couldn’t do life alone. 

I’ve tried therapy many times, but there comes a point where you need care faster than a call to a therapist takes. (And that’s before understanding boundaries and enmeshment.) I found the IA app Youper while looking for a solution to this specific problem. 

Support is more than help. Sometimes, it’s a necessity to keep going. 

What is Youper, and how does it use AI?

Youper is an AI-powered mental health app designed to provide accessible, personalized support for individuals managing conditions like anxiety and depression. It was co-founded in 2016 by psychiatrist Dr. Jose Hamilton Vargas, Diego Dotta şi Thiago Marafon.

Youper’s key features are its cognitive behavioral therapy tools that help you understand your thoughts, emotions and actions, and how they all connect. 

AI Atlas

If you’ve seen Youper before and wonder what’s new about it, the biggest change is its AI features and paywall. Originally free, it now features a $70 per year subscription model that positions it in line with its competitors. 

“Therapists created Youper to make mental healthcare accessible to everyone,” Youper’s page says.

As for AI, Youper has a 1:1 chatbot trained by psychological research and evidence-based therapeutic interventions.

The chatbot can talk to you in real time, garner details about you, reflect patterns in your thinking and emoting, and help process what’s going on in your life — with the help of a prompted algorithm. 

O study stated that Youper includes “cognitive behavioral therapy skills” in its app.

There’s also a page on its website dedicated to the individuals and organizations that built and backed Youper, alongside the therapists who created the platform. For resources, Youper also created a safety page with more information for support in life-threatening situations.

How to use Youper for daily mental health check-ins

This is how to navigate Youper’s app to set up its AI mental health features. Give yourself about 5 minutes. 

  1. Head to your phone’s app store and download Youper. It’s available on both iOS şi Android platforms. 
  2. Once downloaded, either create an account or sign in using an email address or social accounts. 
  3. Take Youper’s assessment to help understand your mental health needs and goals — it will take a couple of minutes. The assessment questions include current needs and goals, desired cadence and past experience with mental health services.
  4. You’ll be prompted to a pricing page where you can start your seven-day free trial before committing to its paid subscription model ($70 per year).
  5. Much like a real therapy session, conversations with Youper’s AI chatbot initially serve as a deeper dive into your goals and desired outcomes. After a couple of messages, the AI will transition into conversation around your thoughts, feelings and experiences. 
  6. Youper is a primarily CBT-focused tool. Its app also has access to various mood tracking and thought reframing exercises for more action-oriented support to your mental health journey.
  7. Youper also has an Insights button on the bottom of the screen. The more regularly you meet with its AI tool, the more you can review your emotional patterns and suggestions for improvement. There’s also a gamified daily streak feature, as well as a check-in screen. 
  8. On the far right, there’s a button that says Me. You can access all your old logs, similar to an AI memory feature, change the date or delete conversations. Once you successfully learn how to utilize each tab, you’re set to begin — and continue  — your mental health check-ins with Youper. 

Should you use Youper?

Let’s start with the price: $70 per year is a great deal when a 60-minute session with a therapist without insurance can cost three times that amount. But I also don’t think spending a week on its free trial is long enough to determine whether this application is the right fit for you. (That comes down to your specific needs, goals and past approaches.) 

A screenshot of a conversation with a mental health chatbot asking how I'm feeling

Youper / Screenshot by CNET

As a reminder, you shouldn’t take health advice, including mental health advice, from AI without consulting a medical physician or therapist, though.

Youper brands itself by offering AI-driven, conversational therapy rooted in CBT principles. In alignment with other consumer tech brands that have launched mental health companions at the same price, Youper may seem like a nice-to-have alternative for those who face barriers to traditional therapy.

Additionally, while Youper was created by a psychiatrist, I can’t determine how much research went into its creation, particularly around ethical AI frameworks and data safety. It does assure that your data is “private, encrypted and secure,” but it doesn’t go into detail. (Youper did not respond to a request for comment.) 

Still, if you need free, immediate access, I’m a proponent of Youper. Any form of support can be a valuable starting point for people. Ultimately, Youper is tailored for individuals seeking convenient, cost-effective mental health support. 

But there’s really nothing like speaking to another, clinically trained human.

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